Refunds and cancellation

During your 14 free days

Nothing is charged during your 14 free days. If you chose a plan and cancel before the free days end, you pay nothing.

How to cancel

Go to your settings and click “Manage my subscription”. No other payment is taken after that. Your agents keep working until the end of the paid period, then they pause. Your data is kept until you ask us to delete it.

Refunds

• A month that has already started isn't refunded in proportion to the days left.
• If you were charged by mistake, for example twice or after cancelling, we refund that charge.
• This policy doesn't limit the rights you have under the law of your country.

How to ask for a refund

Write to [email protected] with your company name and the date of the invoice. Refunds go back to the card that was charged.