Privacy policy

Last updated: November 5, 2026

This page explains what KIN collects, why, who receives it, and what your rights are.

What we collect

  • Your account: email address, first name, and how you sign in.
  • Your company: your onboarding answers, your website and the documents you add.
  • Your team's work: messages, tasks, reports, meeting transcripts and the history of what your agents do.
  • Your contacts: the names and email addresses of the prospects and customers your agents work with for you.
  • Connected accounts: access keys for the tools you connect (Google, for example), kept in a secure vault.
  • Payment: your plan, your subscription's status and dates, and the references Stripe gives us. Your card number stays with Stripe: we never see it.

Why we use it

  • To run your team of agents and show you what they do.
  • To bill your subscription.
  • To keep the service secure and working.

Who receives it

We don't sell your personal data. Your data is hosted in Europe. To provide the service, we use these providers, some of them outside your country, including in the United States:

  • Stripe: payments.
  • Anthropic and Groq: the AI models that write your agents' work.
  • Google: sign-in, and Gmail and Calendar if you connect them; Google Ads measures our ads only if you accept advertising cookies (see below).
  • Twilio and ElevenLabs: video and voice during meetings.
  • Cloudflare: network protection and delivery of the site.

Cookies

Some cookies are needed for the site to work: they keep you signed in and remember your language. They don't require your consent.

Advertising cookies (Google Ads) are only used if you click “Accept” on the cookie banner. Their purpose is to measure our ads: to know whether an account was created after a click on one of our Google Ads ads, and to show our ads to people who visited our site. Legal basis: your consent. If you decline, or don't answer, the Google tag is not loaded and nothing is sent to Google.

Where: only on our home page, the sign-in and sign-up page, and the first onboarding screen (where a new account is counted). Never in your workspace, meeting rooms or email links.

  • _gcl_au, _gcl_aw and other _gcl_ cookies, set by Google Ads on our domain: they link a visit to an ad click. Kept up to 90 days.
  • Google may also use its own cookies on its domains (such as google.com or doubleclick.net), under its privacy policy: policies.google.com/privacy. Google is located in the United States.
  • Your choice (accept or decline) is stored in your browser for 6 months; the banner is shown again after that.

How long we keep it

We keep your data as long as your account exists, including while your team is paused. When you ask us to delete it, your company's data is erased; copies can remain in our server backups for about two weeks. Invoices stay with Stripe for as long as the law requires.

Your rights

You can access, correct, export or delete your data, and withdraw your consent, by writing to [email protected]. To withdraw your consent to advertising cookies, click “Manage cookies” (on this page, at the bottom of our home page or on the sign-in page), then “Decline”: the Google Ads cookies are deleted and nothing more is sent. You can also complain to your data protection authority, such as the Commission d'accès à l'information in Quebec or the CNIL in France.

Questions? Write to us: [email protected]